Donegal Insurance Group

Donegal Insurance Group

Complete systems transformation

  • Embedded predictive insights into ClaimCenter and PolicyCenter

  • Enabled real-time processing, ease of use, and speed of making system changes

By selecting Guidewire for our policy administration and data analytics platforms, we were able to streamline our workflows and significantly enhance processing efficiency.

Sanjay Pandey

SVP and CIO
Donegal

How Donegal Insurance Group engages, innovates, and grows efficiently

Donegal Insurance Group is a group of insurance companies providing full lines of Personal, Farm, and Commercial insurance in the mid-Atlantic, Southeast, and Midwest states. The company’s mission—which focuses on excellent customer service, fair claims handling, underwriting profitability, and innovative marketing through the independent agency system—requires a technology backbone that will sustain and propel the insurer into the future. For Donegal, it meant a complete technology systems transformation.

Like many Guidewire customers, Donegal began its technology transformation journey with Guidewire ClaimCenter and Guidewire BillingCenter, and most recently chose Guidewire core and data products to replace its legacy systems and further modernize the way it does business. As a result, the company is now a full Guidewire InsuranceSuite customer.

About Donegal Insurance Group

Headquarters: Marietta, PA
Operations: Mid-Atlantic, Southeast, and Midwest states
Business Lines: Personal, Commercial, Workers’ Compensation

Guidewire products that make it happen

product insurancesuite (1)
InsuranceSuite

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

product insurancesuite (1)
InsuranceSuite

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

product policycenter
PolicyCenter

Deliver the insurance products that your policyholders need where and when they want them.

Billing Center
BillingCenter

Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.

ClaimCenter - Introduction Image
ClaimCenter

Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.

Analytics

Get live insights across the insurance lifecycle with the Analytics suite of apps, which leverage curated, validated data from multiple sources. 

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