Santam

Santam

Improved core processes for a wide range of customers

  • Became the first user of Guidewire in Africa

  • Simplified and rationalized core processes

Now, we will be able to respond to all of our customers’ requirements.

Kevin Wright

CIO
Santam

How Santam engages, innovates, and grows efficiently

John Melville, Head of Risk at Santam Insurance, describes the South African economy in which Santam operates, as “the world in one country,” a combination of established and emerging fiercely competitive markets. The Santam Group actually competes globally (in South Africa and internationally), providing a diversified range of general insurance products and services to commercial, corporate, and personal markets and specialized products and services to specific markets through a network of more than 3,600 intermediaries and direct channels.

About Santam

Headquarters: Bellville, Cape Town, South Africa
Operations: South Africa, International
Business Lines: Personal, Commercial

Guidewire products that make it happen

product policycenter
PolicyCenter

Deliver the insurance products that your policyholders need where and when they want them.

product policycenter
PolicyCenter

Deliver the insurance products that your policyholders need where and when they want them.

ClaimCenter - Introduction Image
ClaimCenter

Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.

Analytics

Get live insights across the insurance lifecycle with the Analytics suite of apps, which leverage curated, validated data from multiple sources. 

Related stories

GW-Customer-Logos 3x 0055 basler-versicherungen-logo

Basler Versicherung AG Schweiz

With Guidewire, BaslerVersicherungAG Schweiz reduced training time, product launch time, and time to make rating changes.

Read more
GW Customer Logo - FMG

FMG

Using the Ready for Guidewire prebuilt integration, FMG reduced implementation time and costs, and extended the value of ClaimCenter.

Read more
Sompo International Customer Logo

Sompo International

Through Guidewire, Sompo increased policy administration process efficiencies and more readily scaled to incorporate additional products.

Read more
GW-Customer-Logos 3x 0018 LV Nobackground(2)

LV=General Insurance

LV= improved fraud detection savings by 40%, reduced staff training time, and increased customer satisfaction with Guidewire.

Read more