Promutuel
Promutuel Insurance
Core systems upgrade boosts competitive advantage
75% reduction in insurer’s clerical work
Claims resources allocated across all member organizations, leading to numerous efficiency gains
Harmonizing claims processes across all of our mutuals—that’s the big transformation. With ClaimCenter in place, we can imagine a real change in the way we do business.
Sylvain Fauchon
Promutuel Insurance
How Promutuel Insurance engages, innovates, and grows efficiently
When your policyholders are stakeholders in your business, providing the utmost in customer service is paramount to remain competitive. Such is the mission of Promutuel Insurance, which comprises 26 mutual associations, one company jointly owned by all 26 mutuals, and a federation. Founded in 1852, it is now one of Québec’s largest P&C insurers and provides Personal Auto, Home, Commercial, and Farm insurance lines to its policyholder members.
About Promutuel Insurance
Headquarters: Québec City, Québec, Canada
Operations: Québec Province, Canada
Business Lines: Personal, Commercial
Guidewire products that make it happen
Deliver the insurance products that your policyholders need where and when they want them.
Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.
Get live insights across the insurance lifecycle with the Analytics suite of apps, which leverage curated, validated data from multiple sources.
Want to learn more?
Related stories

CAA Insurance Co.
Canadian Automobile Association Insurance Company increased policy sales by 30% and straight-through processing for underwriting with Guidewire.

Insurance Corporation of British Columbia
Insurance Corporation of British Columbia increased customer satisfaction by 80% using Guidewire Digital applications.

The Co-Operators Group, Ltd.
The Co-Operators Group delivered greater customer value by embedding Guidewire predictive insights into its claims system.

Workplace Safety and Insurance Board
Workplace Safety and Insurance Board leveraged Guidewire out of the box and developed workers' compensation–related personas.