Smart Approach Blog

Welcome to Guidewire’s blog for P&C insurance. Here we'll share our experiences and lessons learned from more than 300 implementation projects. We'll also offer our point of view on industry trends and advice to help you adapt and succeed on your journey of continuous improvement.

Know your customer. Sounds obvious, but we all know it’s a challenge.... Read More >
The Aspen release of InsuranceSuite brings a new era of agility to P&C insurers with solutions that empower business users, accelerate product launches and enable digital transformation. And while these solutions will reduce your business’s dependence on IT, Aspen will also help you reduce IT complexity – especially, with Guidewire Cloud Platform. ... Read More >
Here’s something to really think about: customer experience is so important, a $4 billion provincial insurance agency that doesn’t have any competition, took on a digital transformation to improve it. The Workplace Safety Insurance Board (WSIB) provides insurance for workers injured on the job and in this market in Ontario, Canada, consumers cannot change insurers. ... Read More >
Given that Aspen is the launch that changes everything, we at Guidewire took the opportunity to rethink our overall go-to-market approach—including how we name our launches. We were inspired by other software companies, like ServiceNow, which uses major cities and locations, as well as macOS, which uses big cats and locations in California. Names are meaningful. They give things identity. If you think we’re overthinking it, you can read the 244-page e-book that explains the origins of the names of all NASA launch vehicles, satellites, and manned space flights. ... Read More >
Since I joined Guidewire in 2018, the Products and Engineering team has focused on pivoting Guidewire to think and execute cloud-first. As a result, the first Aspen release is an enormous milestone for our customers and the P&C industry—as well as for Guidewire—in terms of both execution and product innovation. ... Read More >
Executing innovation isn't easy, especially in an industry steeped in history and regulations. The property and casualty insurance industry is one of those. The obstacles and challenges are many, including working within the confines of manual activities, human-based servicing, stale product offerings, and a legacy employee mindset. Innovation is a process, one that needs a solid beginning and of course, persistence.... Read More >
Covid-19 is forcing our industry to rethink how insurers do business with their consumers. In this blog series, I will focus on insurtechs in our partner community that are enabling the “new normal” of digital and online business. ... Read More >
The effects of COVID-19 on the U.S. economy have been dire and far reaching. National gross domestic product (GDP) is forecasted to contract 30% in the second quarter of 2020, 30 million Americans have filed for unemployment, and, in April, Goldman Sachs forecasted that S&P 500 firms will decrease cash spending by 33% as liquidity is prioritized, leading to a 27% decline in capital expenditures (CAPEX). ... Read More >
COVID-19 has taken an enormous toll on the U.S. economy, with 33 million unemployment claims, plunging equity markets, and hundreds of thousands of closed businesses. While its impact on the insurance industry could also be significant, the extent of this impact is yet unknown. ... Read More >

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