P&V Group

Guidewire P&V

P&V Group

Integrated IT platform for end-to-end transformation

Business Outcomes

  • Improved cross-functional understanding of claims development across the organization

  • Enhanced functional processes in-house and faster, more responsive interaction with agents and brokers—and ultimately with customers

We expect that extending this software package will support a deep transformation of our end-to-end non-life operations and a rejuvenated customer experience.

Isabelle Coune

Head of Non-Life
Member of
the Executive Committee
P&V Group

How P&V Group engages, innovates, and grows efficiently

Like most insurers, the rationale for core systems improvements is usually tied to a combination of cost efficiencies and meeting the demands of customers. Such is the case for P&V Group, a cooperative insurance group in Belgium. The organization, which provides insurance solutions to individuals, businesses, and institutions through its various distribution channels and brands, is embarking on an end-to-end transformation of its current IT capabilities.

P&V Group began its journey by updating its claims operations platform to enable it to increase customer satisfaction, improve its business processes, and provide a flexible and upgradeable technology foundation.

About P&V Group

Headquarters: Brussels
Operations: Belgium
Business Lines: Personal, Commercial

Guidewire products that make it happen

product insurancesuite (1)

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

product insurancesuite (1)

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

product policycenter

Deliver the insurance products that your policyholders need where and when they want them.

ClaimCenter - Introduction Image

Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.

Billing Center

Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.


Get live insights across the insurance lifecycle with the Analytics suite of apps, which leverage curated, validated data from multiple sources. 

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