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P&V Group

P&V Group

Integrated IT platform for end-to-end transformation

We expect that extending this software package will support a deep transformation of our end-to-end non-life operations and a rejuvenated customer experience.

Isabelle Coune

Head of Non-Life
Member of
the Executive Committee
P&V Group
  • Improved cross-functional understanding of claims development across the organization

  • Enhanced functional processes in-house and faster, more responsive interaction with agents and brokers—and ultimately with customers

How P&V Group engages, innovates, and grows efficiently

Like most insurers, the rationale for core systems improvements is usually tied to a combination of cost efficiencies and meeting the demands of customers. Such is the case for P&V Group, a cooperative insurance group in Belgium. The organization, which provides insurance solutions to individuals, businesses, and institutions through its various distribution channels and brands, is embarking on an end-to-end transformation of its current IT capabilities.

P&V Group began its journey by updating its claims operations platform to enable it to increase customer satisfaction, improve its business processes, and provide a flexible and upgradeable technology foundation.

About P&V Group

Headquarters: Brussels
Operations: Belgium
Business Lines: Personal, Commercial

Guidewire products that make it happen

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InsuranceSuite

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

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InsuranceSuite

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

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PolicyCenter

Deliver the insurance products that your policyholders need where and when they want them.

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ClaimCenter

Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.

Billing Center
BillingCenter

Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.

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Data Platform

Unlock unlimited potential with data. Make data-driven decisions to grow business profitably with internal and external data powered by Guidewire Data Platform.

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