How Macif Engages, Innovates, And Grows Efficiently

Business Benefits

• Implemented cloud-based core systems for commercial business in only 10 months

• Accelerated product launch, enabling them to quickly respond to changing customer needs

The Story

Groupe Macif (Macif) is a mutual insurance group with mutual benefit values. With more than 10,000 employees, the multi-disciplinary Macif provides motor, home, health, and life insurance to more than 5.4 million members. It also offers financial services such as bank, credit, and savings accounts.

Macif’s goal—to modernize their business and position the company to provide differentiated and rich digital products and services to their members—required a digital strategy and foundational technologies to help transform their legacy systems for the future.

As a result, the company selected and implemented InsuranceSuite on Guidewire Cloud. Macif, the first Guidewire Cloud customer in France and Europe, replaced its legacy systems and in the process, transformed their entire book of business. Working with Guidewire PartnerConnect Consulting alliance member GFT as the implementation program partner, the insurer selected Guidewire PolicyCenter, Guidewire Client Data Management, Guidewire Rating Management, Guidewire ClaimCenter, and Guidewire BillingCenter as its new underwriting, policy administration, client data, rating, claims, and billing management systems.

The company also chose Guidewire DataHub and Guidewire InfoCenter for enterprise-wide data management and business intelligence. To support omnichannel digital service and the ability to create innovative, flexible insurance solutions for its customers and vendors, MACIF selected Guidewire EnterpriseEngage.

“We undertook a long vendor selection among the P&C solution vendors in France and identified Guidewire for the completeness of its technology and its leadership in the French market compared to other solutions,” said Yann Arnaud, Director of Social Needs Responses and Innovation, Macif. “Our selection has been validated already in that, with GFT, we have successfully implemented core and digital products for our commercial motor line of business within 10 months, including full adoption of the out-of-the-box features.”

The Impact of Guidewire Cloud

From an internal perspective, moving to the cloud has had a significant impact. The insurer looks forward to everything running on a single technology through which it will be able to centralize all functions that originally required close to 15 different systems.

Macif can now be more efficient in its responsiveness to changing market needs through faster development and delivery of products. And cloud-based computing also enables Macif to work with external partners, enabling new partnerships with white-labeling capabilities, giving the company yet another competitive advantage.

“Our ambition is to build a modern, efficient organization that is firmly mutualist and recognized for being competitive, with accessible insurance solutions for our members throughout their lives,” added Arnaud. “InsuranceSuite on Guidewire Cloud supports this goal.”