Improving the claims payment experience
Implemented integrated solution in 12 weeks
Reduced claims payment costs and cycle times
By leveraging Guidewire ClaimCenter and moving the claims payment process to One Inc., claims payment costs and cycle times have been reduced, saving time and money for the business and improving the customer experience.
How The General engages, innovates, and grows efficiently
The General Automobile Insurance Services, Inc. (The General) is a licensed insurance agency that is a subsidiary of PGC Holdings Corp. (PGC), an affiliate of American Family Insurance. Through its insurance company subsidiaries and their predecessors, PGC has been writing automobile insurance in many states throughout the country for more than 50 years.
About The General
Headquarters: Nashville, TN
Operations: North America
Business Lines: Personal
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