Claims Solutions
Improve claims decisions with analytical solutions from Guidewire. Our products and solutions give you the ability to enable proactive claims analysis and loss management.
Resolve Claims More Accurately and Efficiently
Guidewire claims solutions like Explore, Predict, Compare, and Canvas help P&C insurers analyze claim attributes at FNOL and identify potential severe claims early. Leverage internal data and industry benchmarks to identify opportunities for subrogation recovery, analyze data and notes to identify claims with a high likelihood of litigation, and visualize claims and policies to act decisively during active catastrophes.
Increase your straight-through processing on low-severity, low-complexity claims. Boost customer satisfaction while improving adjuster productivity. Minimize adjuster reassignments with improved reserving accuracy.
Identify complex claims at FNOL to improve case outcomes. Optimize adjuster workloads and improve customer service. Measure key claims KPIs and benchmark your performance against the industry.
Maximize recovery while reducing leakage. Increase creation and preservation of subrogation opportunities through early intervention. Reduce your expenses with quicker identification of vehicles not worth the cost of repair.
Identify non-litigated claims with the highest chance of future attorney involvement. Deploy senior resources to the highest litigation propensity cases. Strike the perfect balance of customer service and operational efficiency through targeted use of experienced resources.
Quantify the impact of active catastrophes while effectively managing field and third-party adjusters. Improve customer satisfaction with faster settlement of confirmed catastrophe claims. Reduce leakage from opportunistic fraud by flagging claims with weather discrepancies for further investigation.
Guidewire Is a Connected Experience
Everything you need to thrive in a changing insurance landscape. From curated applications to trusted partners, training, and industry collaboration, Guidewire connects it all in one place.
Application Marketplace
Extend your system’s functionality and accelerate innovation through the Guidewire Marketplace. This curated storefront offers a vast array of pre-built, validated Insurtech solutions and complementary applications, allowing insurers to rapidly deploy new capabilities and enhance their offerings without custom development overhead.
Learn MoreDocumentation
Access a complete, up-to-date repository of product documentation, implementation guides, and technical specifications. This authoritative resource serves as an invaluable reference for optimizing your system’s configuration, ensuring compliance, and maximizing platform utility throughout its lifecycle.
Learn MoreConsulting and Technology Partners
Access the industry's most extensive ecosystem of certified consulting and technology partners. These trusted advisors expedite implementation, facilitate intelligent scaling, and ensure confident delivery of your core system modernization initiatives from day one, leveraging proven methodologies.
Learn MoreDeveloper Resources and Documentation
Empower your IT teams and integrators with robust developer tools, comprehensive SDKs, and API documentation. These resources facilitate deep customization and seamless integration with your existing enterprise architecture, ensuring Guidewire adapts precisely to your unique business requirements.
Learn MoreCustomer Community and Collaboration Groups
Join a vibrant, global community of Guidewire customers to share best practices, exchange insights, and collaborate on solutions with peers facing similar challenges. This collective intelligence accelerates innovation and fosters a shared path to success.
Learn MoreGuidewire Events
Connect with Guidewire experts, customers, and industry leaders at global gatherings such as Guidewire Connections, Insurance Forums, and Developer Forums. Our events link a worldwide industry with local perspectives and offer direct access to emerging trends, practical solutions, and peer collaboration. Designed as trusted spaces to exchange ideas and strengthen expertise, they build knowledge and insight that help our customers navigate change and shape their strategies with confidence.
Learn MoreTrust and Security
Operate with confidence on a platform built upon stringent security protocols and industry best practices. Guidewire prioritizes data privacy, regulatory compliance, and system resilience, providing the foundational trust necessary for managing sensitive policyholder information and critical business operations.
Learn MoreSupport, Education, and Training
Maximize your investment with dedicated Guidewire Support, ensuring continuous operational stability and rapid issue resolution. Comprehensive education programs and specialized training curriculum empower your teams, from business users to technical specialists, to master Guidewire capabilities and drive optimal business outcomes.
Learn MoreApplication Marketplace, 1 of 8
See what our customers say
Amica Mutual Insurance
With Predict, and the ability to quickly and consistently assign each claim to the right handler from the start, we can settle claims faster — fostering even more trust and lasting relationships with our policyholders.
Raymond Zientara
Assistant Vice President
Frankenmuth Insurance
The Predict models are producing very stable results, and we are seeing a 29% improvement in our workers’ compensation claim cycle times over a one-year period.
Zachary Martin
Vice President of Actuarial, Risk, and Compliance Services
California Casualty Insurance
Compare has helped us significantly improve our subrogation recovery in our personal auto line of business. We’re now one of the best performers in the industry.
James Kaufmann
Former Senior Vice President Claims
California Casualty Insurance
With Canvas we are able to plot where our policies are in relation to the wildfire and proactively reach out to our policyholders to tell them what coverages are provided if they’re temporarily forced from their homes. People really appreciate that.
James Kaufmann
Former Senior Vice President Claims
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65%+
additional large-loss claims identified at 45 days, improving operational efficiency.5%+
loss management improvement on bodily injury loss payouts.25%
reduction in claims cycle time, improving customer satisfaction.
Learn More About Guidewire Claims Solutions
Request a call, schedule a demo, or ask a question.
More Resources
Smart Claims Assignment: The Amica Story
Video