Claims Solutions
Enabling proactive claims analysis and loss management
Improve claims decisions with analytical solutions from Guidewire
Assign the right claim to the right adjuster
Analyze claim attributes at FNOL along with adjuster workloads for efficient triage and routing.
Increase your straight-through processing on low-severity, low-complexity claims
Boost customer satisfaction while improving adjuster productivity
Minimize adjuster reassignments with improved reserving accuracy
"With Predict, and the ability to quickly and consistently assign each claim to the right handler from the start, we can settle claims faster — fostering even more trust and lasting relationships with our policyholders.”
Raymond Zientara
Assistant Vice President
Amica Mutual Insurance
Identify and escalate potential severe claims early
Run predictive analysis at FNOL and regular intervals to identify potential severe claims early.
Identify complex claims at FNOL to improve case outcomes
Optimize adjuster workloads and improve customer service
Measure key claims KPIs and benchmark your performance against the industry
"The Predict models are producing very stable results, and we are seeing a 29% improvement in our workers’ compensation claim cycle times over a one-year period.”
Zachary Martin
Vice President of Actuarial, Risk, and Compliance Services
Frankenmuth Insurance
Maximize subrogation recovery
Leverage internal data along with peer and industry benchmarks to identify opportunities for subrogation recovery.
Maximize recovery while reducing leakage
Increase creation and preservation of subrogation opportunities through early intervention
Reduce your expenses with quicker identification of vehicles not worth the cost of repair
"Compare has helped us significantly improve our subrogation recovery in our personal auto line of business. We’re now one of the best performers in the industry."
James Kaufmann
Former Senior Vice President Claims
California Casualty Insurance
Head off potential litigation with fair settlements
Analyze claim data along with notes to identify claims with a high likelihood of litigation.
Identify non-litigated claims with the highest chance of future attorney involvement
Deploy senior resources to the highest litigation propensity cases
Strike the perfect balance of customer service and operational efficiency through targeted use of experienced resources
“Guidewire Predict is helping us in the early recognition of exposure potential. As a result, we are able to make more accurate case assignments and improve our reserving accuracy.”
Anonymous Customer
Quickly identify and serve affected policyholders with verified damage
Visualize claims and policies information on a map to act decisively during active catastrophes.
Quantify the impact of active catastrophes while effectively managing field and third-party adjusters
Improve customer satisfaction with faster settlement of confirmed catastrophe claims
Reduce leakage from opportunistic fraud by flagging claims with weather discrepancies for further investigation
"With Canvas we are able to plot where our policies are in relation to the wildfire and proactively reach out to our policyholders to tell them what coverages are provided if they’re temporarily forced from their homes. People really appreciate that."
James Kaufmann
Former Senior Vice President Claims
California Casualty Insurance
Learn more at Canvas.
Schedule a demo today to see how Guidewire can help improve your claims decisions
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