Customer-centered digital improvements
We see our agents as customers, and Guidewire technology will enable us to improve the consistency and efficiency of the processes they work with. Customers and agents will be able to interact in new ways, and NFU Mutual will be able to service customers like never before.
Enabled its network of repair vendors to be more connected to the claims process
Implemented a digital platform that fosters improved response to customers, agents
How NFU Mutual engages, innovates, and grows efficiently
The National Farmers Union Mutual Insurance Society Limited (NFU Mutual) has maintained its position as the UK’s leading rural insurer by proactively responding to and seeking ongoing technology innovation. Providing general insurance, life, pensions, investments, and risk management services to Personal and Commercial lines to customers located outside of urban areas, the company, along with its agency network, began experiencing process efficiency savings, improved premium collection services, and reduced payment administration following the implementation Guidewire BillingCenter.
About NFU Mutual
Business Lines: Personal, Commercial
Guidewire products that make it happen
Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.
Deliver the insurance products that your policyholders need where and when they want them.
Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.
Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.
Optimize your claims processes, improve underwriting profitability, and guide smart decision-making across core processes with Predictive Analytics.
L’olivier AssuranceRead more
In 11 months, L’olivier Assurance deployed out-of-the-box functionality with Guidewire, increasing efficiency while developing new products.
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Aviva ItalyRead more
To reduce the time to get products to market, Aviva Italy used Guidewire to create a fully digital, omnichannel-enabled platform.
P&V GroupRead more
Guidewire supports a transformation of P&V Group’s end-to-end, non-life operations and a rejuvenated customer experience.
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