Solutions

Manage Claims—Your Way

Support for end-to-end claim management process

Overview

Guidewire ClaimCenter® is a web-based claims system built specifically for the P/C industry. ClaimCenter’s rich functional depth enables end-to-end claims lifecycle management improvements—from intuitive loss report intake through advanced adjudication processes and integrated operational reporting. The system keeps track of all required claims-related financial data.

We designed ClaimCenter to give you total control over the claims process—to provide you with complete flexibility to make any changes to meet your needs—and empowering you to deliver insurance the way you've always wanted to. Your staff and management benefits from the modern productivity tools they need within a sophisticated business rules-based claims application.

 Benefits

Set a new standard for customer service—Improve customer service throughout the claims lifecycle—from dynamic and adaptive FNOL processes that define your service response to launching unique self-service offerings, such as mobile access.

Achieve improved productivity—Benefit from the range of productivity improvement capabilities including automated task generation and tracking, real-time collaboration support, seamless integration with internal and external systems, and instant access to the data you need.

Measurably reduce loss costs—Enable your adjusters to focus on higher value claim management activities with the automation of low-level tasks and achieve quantifiable loss cost improvements through consistent application of best practices reinforced via performance improvement support capabilities.

Implement your operational vision—Leverage the flexibility essential to meeting your needs today and as they change in the future with a solution that is designed to enable future upgrades—protecting not only your new claim system investment, but your market differentiation as well.

 

ClaimCenter is available as a standalone system or as part of the Guidewire InsuranceSuite™ and can be integrated with legacy systems and third party applications.

 

Customers

ClaimCenterMired down with an inflexible or incomplete claims system?  Find out how you can change all that.
Download the Guidewire ClaimCenter Brochure

Industry Recognition

Guidewire ClaimCenter wins honors in the TechDecisions and Novarica "RAVE Awards" based on Novarica ACE Ranking surveys.

Read the press release
Read the report

Need to replace your claim system but don't know where to begin?

We created our Claims Starter Kit with you in mind – to give you a jump-start by providing guidance and tools to help you determine the scope of your project.

Start by downloading the kit now

 

Zurich Selects Guidewire for UK Claims System

Guidewire ClaimCenter manages the entire claim lifecycle from first notification of loss through settlement, litigation, and recovery at Zurich UK.

Read the release issued by Zurich UK

ClaimCenter During a Catastrophe
When floods hit Mackay, Australia, Suncorp was able to use ClaimCenter to deliver quality customer service to flood victims on the ground.
video-suncorp-duringcatasrophe.png

 ClaimCenter is easy to configure, which will give us the flexibility to make system changes in-house so that we can respond rapidly as our business evolves.

—Michael Keller
Executive Vice President and Chief Information Officer
Nationwide Insurance
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