Job Description

Key Responsibilities

Business Architecture

• Ace Certified in more than one Product and knowledgeable on how all the products interact

• Sets project or team-based standards for requirements definition and design, then advises on their application and ensures compliance

• Investigates and implements tools, techniques, and processes for managing configuration and requirements items and verifies that related information is complete, current, and accurate

• Runs elaboration sessions to capture requirements beyond InsuranceSuite such as data, reporting, analytics, forms, integrations, etc.

• Defines requirements and validates specifications that leverage Guidewire Products and technology to meet customer business objectives

• Leverages AI tools to drive productivity improvements and drives innovation in the application of AI to enhance the delivery of Guidewire’s products and services

Business Consulting Leadership and Governance

• Act as Guidewire lead for a functional / technical workstream

• Provide mentorship and oversight to BA team members, ensuring alignment with base functionality

• Review and approve requirements definitions

• Ensure alignment of requested enhancements with customer business goals

• Anticipate application risks and proactively develop mitigation strategies

• Support Guidewire and customer teams in troubleshooting complex system issues

Strategic Client and Stakeholder Engagement

• Act as a trusted advisor to customer business and leadership teams

• Present proposed solutions and roadmaps to senior stakeholders with clarity and confidence

• Support pre-sales and proposal efforts by reviewing alignment of the proposed solution to the customer’s value proposition

• Collaborate with Product, R&D, and Cloud teams to resolve product questions and surface roadmap needs

Internal Impact and Enablement

• Contribute to internal architecture standards, playbooks, and reusable solution assets

• Mentor junior Architects and help develop business architecture leadership across the PS organisation

• Participate in business architecture forums and knowledge-sharing sessions across regions

• Represent Professional Services in cross-functional strategic initiatives or internal pilots

KPIs & Success Metrics

• Architectural Excellence – Solutions that maximize use of base functionality while meeting business goals across large or complex programs

• Stakeholder Confidence & Influence – Trusted advisor status with clients, evidenced by positive feedback and solution adoption

• Delivery Support & Risk Mitigation – Reduced delivery issues due to effective oversight and early risk identification

Key Skills & Experience

• Experience in enterprise software business architecture, with relevant delivery experience

• German language skills

• Deep expertise in Guidewire implementation experience and product functionality (PolicyCenter, ClaimCenter, BillingCenter)

• Proven ability to define business application solutions across multiple workstreams or regions

• Demonstrated ability to develop requirements that maximize use of base functionality

• Effective communicator with customer program management, architects, and development teams

• Proficiency in Agile delivery and hybrid cloud implementation strategies

• Involvement in pre-sales, including reviewing value delivery of proposed solution

• Ability to lead and inspire others through collaboration

• Travel for onsite client engagements as required (up to 50%).

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

Preferred Skills & Experience

• Multiple Guidewire certifications (PolicyCenter, ClaimCenter, BillingCenter BA)

• Experience leading requirements definition for a track of Guidewire Cloud Products

• Expertise in Guidewire Cloud Products

• Knowledge of insurance enterprise systems and core domain processes

• Experience leading digital transformation or cloud migration programs

• Contributions to internal frameworks, accelerators, or best practice assets

• Prior experience mentoring architects or building internal communities of practice

• Relevant industry certification or formal learning certificated in either business analysis or business architecture (CBAP, CBA etc.)

• Strong knowledge of insurance domain concepts and workflows