Industry Trends

While COVID-19 mitigation efforts justifiably focus on humanitarian concerns, businesses in the financial and insurance industries may not be aware of the associated cyber-risk implications of dealing with the COVID-19.  There is bad news and good news from a cyber risk perspective. ... Read More >
Our new Guidewire partner, Ethos brings the outside world of the claim to the adjuster and helps adjusters make better, more objective claim decisions.  ... Read More >
Shift Technology delivers an AI-native, SaaS-based fraud detection solution. The company leverages data science and insurance claims experience to proactively detect fraud on a claim, from intake through to claim payment and closure. ... Read More >
The “gig economy” is growing rapidly. Technology acceleration has enabled businesses like Deliveroo to pioneer its working model in the UK.... Read More >
I am a Netflix junkie. I admit it. After a long day at work, I can turn on my Roku TV and stream Ozark. Or, while flying to meet with a customer, I can use my iPad to watch downloaded episodes of Longmire. And, when I squeeze in some gym time, I can click a Netflix alert recommending a show personalized to my viewing behavior. Why am I such a Netflix junkie? Because it’s convenient. It’s available and easily accessible when I, the consumer, want it.... Read More >
More than 100 insurers, insurance technology providers, partners, members of the media, analysts, and other experts met at the 2019 Strategy Meets Action (SMA) Summit on December 4 to discuss 2019’s hits and misses and what’s coming next. It was, as always, a full and enlightening day. Two clear themes emerged early this time around and stuck with me throughout the day:... Read More >
As we begin the new year, many of us are establishing new habits and tackling areas of our lives where we’d like to improve—also known as New Year’s resolutions. While research shows that only 8% of people who make resolutions will succeed, more than 40% of us make them each year, proving that we optimistically believe in the potential for improvement.... Read More >
One of the main drivers of change in the insurance industry is the fact that more than 80% of people in the developed world have internet access and 2.5 billion have smartphones (GSMA DataPew Research) and these numbers continue ... Read More >
May you live in interesting times, so goes the Chinese curse. 2019 has certainly been an interesting year for insurers.... Read More >
In September 2019, the world’s oldest insurance marketplace made yet another announcement about how it would transform itself for the future. The announcement of the Lloyd’s Blueprint One had been well signalled when Lloyd’s announced the Future of Lloyd’s Prospectus back in May. This was followed by a consultation exercise that wrapped up in July.... Read More >

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