Partner Perspective

Sep
07
2017

IT dollars are scarce in the insurance industry; the IT spend is closely scrutinized and a strong business case is necessary to secure those funds. For this reason, developing a good business case for a Guidewire upgrade project is the first step in getting approval for funding.

Apr
19
2017

There’s no question that autonomous vehicle technology could make cars safer and significantly reduce the frequency of auto claims.

Jan
26
2017

As global insurance companies move to common IT platforms and applications, they have come to the realization that a “Company Layer” to handle enterprise-level capabilities such as common data for reporting is essential for global operations.

Jan
16
2017

Data drives the digital age! Insurance carriers are realizing the benefits of the Big Data movement. Data provides a 360-degree view of the customer, feeds reporting and predictive analytics, and drives real-time business decisions. So why isn’t it also driving the strategy for implementing claims applications?

Dec
06
2016

Performing a successful Guidewire upgrade is much like a successful fighter mission, each takes careful planning and execution. There are similarities in the processes and mindset required to complete. It all starts with a preflight checklist. Let’s take a look.

Preflight Checklist

Sep
29
2016

So, you’ve taken the leap – you’re modernizing the core systems of your insurance business, laying down the architecture and infrastructure to propel your business into the digital age. It’s a large-scale transformation project that will most likely take months of resources to complete.

Oct
06
2015

Didn’t the IT department upgrade the office productivity software recently? Wasn’t it smooth? All that was required was to leave the computer turned on overnight and the next morning everyone was working with the latest version.

Sep
03
2015

Prospective employers have been carousing social media sites such as Facebook, YouTube, Twitter and Instagram to investigate potential employees for some time.

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Feb
02
2015

We’ve been experiencing an unprecedented investment by small-to-mid-sized carriers in policy, billing and claims transformation programs. This is creating the foundation for future strategic initiatives, such as digital strategy and data analytics.

Jan
06
2015

As insurance carriers increasingly transform their policy administration systems to provide more self-service options to their agents, they must be mindful of the possible business disruptions these changes may cause.

Dec
17
2014

Recently, we’ve seen increasing interest from small-to-mid-sized carriers in transforming their policy administration systems. One of the biggest considerations for this type of business transformation is organizational change management. Organizational change management is one of the hardest areas to change, but is key not only to minimize disruption during the change, but also to enable adoption and realization of the business benefits.

Dec
05
2014

Converting a policy administration system is not an easy job or investment. A poorly-done conversion can result in inadequate resources and inaccurate data, leading to skepticism about the system’s quality, lower productivity and a negative impact on the bottom line.

Jan
24
2014

Part Two – Tracking Key Metrics and Identifying Readiness

Jan
09
2014

Part One – Key Metrics Needed for Identifying Readiness

Nov
14
2013

The business transformation journey often requires a systems transformation to enable the business to be more agile in the market, improve customer loyalty and satisfaction, while optimizing cost structure. For system transformation or upgrades using agile, the question of how do you know when you are done frequently arises.

Oct
16
2013

There has been a lot of buzz in the industry around Risk Based Testing. Before we talk about this, let’s agree on why we do testing. Testing is basically a component of a risk mitigation strategy for any project, regardless of the size. The objective of testing is to uncover defects that may lead to undesirable results for the system users and for the organization. The potential for undesirable results are generally referred to as risk.

Sep
18
2013

I was thrilled to read the article published last October in the Harvard Business Review entitled, “Data Scientist: The Sexiest Job of the 21st Century" (Thomas H. Davenport and D.J. Patil, Harvard Business Review, October 2012).

May
20
2013

I admit it, like many other North Americans I am a junkie for reality TV.  So when I recently sat down to think about the best practices for selecting a System Integrator partner, I immediately associated the idea with shows like, “Millionaire Matchmaker,” “Ready for Love,” and “The Bachelor”.  Corny as it may seem, picking a partner in business is similar to picking a partner for life.

Apr
19
2013

Mar
27
2013

The world of insurance has been changing at an ever-increasing pace.  Gone are the days when carriers could establish a product mix, develop technical solutions and ride the wave for decades.  Now, insurance carriers need to continually reinvent and transform themselves to create, maintain or

Feb
26
2013

Competitive market pressures, ever-changing technologies, cost constraints and increased focus on customers’ needs are just a few drivers that compel companies to undertake significant transformational initiatives.