Co-operative Insurance Companies

Product: InsuranceNow
Line of Business: Commercial, Personal
Region: Americas

Co-operative Insurance Companies (Co-op) has been meeting property and casualty insurance needs since 1915, offering farm, home, auto, business, and other insurance to people in Vermont and New Hampshire. It is owned by its members and committed to protecting them with fast and fair claims service, farm safety expertise, and local operations. With headquarters in Middlebury, Vermont, Co-op has regional claims offices and more than 100 agency locations across Vermont and New Hampshire.

Co-op implemented Guidewire InsuranceNow™ to modernize its technology platform and transform the way it does business. Co-op successfully implemented InsuranceNow for its Business Owners Policy (BOP) line of business in Vermont and New Hampshire, and will be extending the implementation to its other commercial lines of business, followed by its personal lines.

This initial implementation of InsuranceNow to our BOP line of business has been a huge milestone for us. We appreciate the true partnership that we have developed with ISCS, and now Guidewire, and I cannot say enough about how hard the team has worked on our behalf. Everyone has worked as a cohesive unit over the course of the implementation project.
Marie Jewett, Chief Executive Officer, Co-operative Insurance Companies
By following a mainly out-of-the-box implementation approach, using configuration to make changes rather than customization, we experienced a relatively smooth implementation from start to finish. Feedback from across the business has been positive so far, especially regarding the system’s intuitiveness. Our flow of new business has increased since going live with InsuranceNow.
Eric Rhoades, Senior Vice President, Information Technology, Co-operative Insurance Companies

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