Saga Services Limited

Product: PolicyCenter, BillingCenter, Add-on Modules, DataHub, Guidewire Digital
Line of Business: Personal
Region: EMEA

Saga is a specialist in the provision of products and services for life after 50. The Saga brand is one of the most recognised and trusted brands in the UK and is known for its high level of customer service, and its high quality, award winning products and services including cruises and holidays, insurance, personal finance and publishing.

Saga selected Guidewire Core, Data and Digital products to transform all lines of business. Using an integrated Guidewire platform, Saga will be able to render customer functionality more efficiently, and be better placed to follow customer conversations dynamically. Internally, Saga’s systems will be more intuitive and require less training.

In selecting a vendor it was important for Saga to ensure the right cultural and operational fit. With Guidewire, we see a partner that is open, transparent and willing to work collaboratively, in a mutually beneficial manner.
Roger Ramsden , Chief Executive Officer, Saga Services, Saga Services Limited
Saga invests in its people as well as its systems. This project has been specified to ensure that while in the early stages we benefit from Guidewire expertise, our staff will continue to develop their skills, and on delivery we will take full control of our new systems.
Julius Christmas, Group IT Director, Saga plc, Saga Services Limited

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