Meet First Chicago

Meet First Chicago

Efficiency and productivity fuel expansion

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Increasing our technological agility will enable First Chicago and USH&C to enter new states and introduce new rates and products to the market with greater efficiency.

James Hallberg, Chief Executive Officer

Warrior Invictus Holding Company (parent company of First Chicago Insurance Company and USH&C)

How First Chicago Engages, Innovates, and Grows Efficiently

Business Benefits

  • Positioned for expansion
  • Freeing up resources to streamline productivity

The Story

P&C insurer First Chicago Insurance Company (FCIC) has, since its founding in 1920, responded to the changing exposures and needs of its independent producers by adding niche insurance products such as Contents PLUS Renters, Transportation Network Coverage, and Short Term Health insurance to enhance their Personal lines offerings.

FCIC, with health and casualty company United Security Health and Casualty Company (USH&C), combined interests to increase business agility and enhance operational efficiencies by choosing the Guidewire InsuranceNow cloud platform for their core operations.

The all-in-one core systems functionality of InsuranceNow is expected to increase productivity and reorganization and therefore streamline existing workflows. This will make it easier for the insurers to introduce new rates and new niche products to market faster and improve the transactional nature of business with their broker network. The two companies will leverage a holistic, uniform approach to the modules as well as straightforward maintenance provided by Guidewire going forward.

“We selected InsuranceNow because we needed a comprehensive, highly configurable, user-friendly, and affordable system that could not only handle expansion but also increase efficiency and productivity for our core business functions and workflows,” said James Hallberg, Chief Executive Officer of parent company Warrior Invictus Holding Company. “Increasing our technological agility will enable FCIC and USH&C to enter new states and introduce new rates and products to the market with greater efficiency. This strategic investment lets us pursue an ambitious business model without having to dramatically increase our workforce.”

The companies plan to implement InsuranceNow for their Nonstandard Auto line of business, followed by Preferred Auto, General Liability, Taxi, and Commercial Auto.

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