The wait is over! We're delighted to announce the largest class of Guidewire All-Stars yet. These 51 individuals are truly remarkable - a group of innovative All-Stars who have masterfully guided cloud transformations, technology experts who have achieved impressive operational efficiencies, and collaborative champions who have successfully bridged the gap between IT and business teams. For instance, one winner revolutionized the customer experience by implementing a new mobile app that reduced service response times by 75%, while another led a digital transformation initiative that resulted in $3.2 million in annual cost savings.
These All-Stars join an impressive group of individuals (Class of 2023 and Class of 2024) who champion and use Guidewire to make a positive impact on their organizations and our entire industry. Let’s give them a big round of applause!
- Allen Rost, VP Business Enablement, Hartford Steam Boiler
- Allen's leadership as Product Owner was instrumental in guiding HSB's first Guidewire Cloud product development and establishing a foundation for future integrations. His attention to detail and strategic foresight in completing the proof of concept ensured a seamless transition into the inception phase and structured project start.
- Amanda Matteo, Senior Business Analyst, Armed Forces Insurance
- Amanda's contributions over five years included delivering clear design workbooks that helped implement 40 states, 10 state series changes, and various system upgrades. Her collaborative approach and analysis skills have led to a 99% improvement in operational efficiency in implementing states on InsuranceNow.
- Angie Dyches, Business Analyst Manager, Slide Insurance
- Angie successfully fostered collaboration between IT and claims operations during Slide's Guidewire cloud transformation for claims. Her in-depth understanding of Guidewire ClaimCenter ensured optimal configuration and integration, maximizing the system's capabilities to meet business needs.
- Anthony Mills, Product Owner, Zurich Australia
- Anthony has been instrumental in driving the Next Gen GI Claims Experience initiative, enhancing claims processing efficiency through automation and reducing manual interventions. His leadership has improved customer experience through faster claim settlements and guaranteed repairs while enabling employee upskilling and reducing administrative burdens.
- Ariane Martin, Personal Property and Casualty Insurance Agent, Beneva Insurance
- Ariane demonstrates exceptional attitude and constant commitment as a team player. She shows boundless creativity and remarkable commitment to each project while uniting talent and encouraging participation.
- Audrey Arseneault, Product Owner - ClaimCenter, Beneva Insurance
- Audrey brings efficiency to adjusters' work by expertly managing ClaimCenter and providing ongoing support to customer call centers. She excels at helping business users understand ClaimCenter features and has been instrumental in implementing new features such as Autopilot.
- Bebelyn Farrior, Commercial Underwriting Analyst II, FICOH Insurance
- Bebe has significantly enhanced the underwriting process by implementing creative solutions that improve risk assessment and pricing accuracy. Her analytical insights have streamlined the underwriting process, resulting in decreased turnaround times and increased team capacity.
- Brian Clate, Product Owner, Argo
- Brian has played a key role in ensuring critical information needed for claims handling is efficiently brought in from legacy systems. His deep claims expertise has helped develop business transition plans that keep stakeholders aligned and engaged.
- Brigette Brown, Commercial Lines Underwriting Specialist, Vermont Mutual Insurance Group
- Brigette demonstrated exceptional expertise in leveraging Guidewire InsuranceNow platform capabilities, championing commercial lines requirements with minimal customization. She led efforts to simplify and modernize complex underwriting questions and business rules, significantly improving consistency and user experience.
- Brooke Walden, Business Systems Analyst III, Canal Insurance
- Brooke excels at breaking down complex business requirements and documenting them effectively for Guidewire implementation. She played a vital role in reimagining the audit workflow, resulting in a standardized process that improved customer retention.
- Chris Cruthird, Claims Senior Manager, Texas Windstorm Insurance Association
- Chris provided key support during cloud migration and post-migration stabilization of ClaimCenter. He successfully standardized customer experiences between TWIA and TFPA on Guidewire Cloud.
- Chris Means, IT Manager, Southern Farm Bureau Casualty Insurance Company
- Chris has led the transition of multiple lines of business to Guidewire, maximizing benefits through APD and other Guidewire assets. He champions the Guidewire Cloud transformation, effectively managing change and ensuring alignment with strategic initiatives.
- Christine Coira, VP Operations Manager, Sompo
- Christine serves as the cornerstone of Guidewire initiatives, playing a critical role on beta teams for every release. Her comprehensive training initiatives and expertise have empowered teams across the organization to maximize efficiency.
- Dee Mitchell, Product Manager, Accident Compensation Corporation
- Dee has led the successful analysis, planning, and delivery of ACC's transition to Guidewire Cloud. Her leadership in change enablement and communication has helped navigate complex dependencies and maintain delivery confidence.
- Delma Dominic Chavara, System Architect, Tryg
- Delma made outstanding contributions to Tryg's ClaimCenter implementation, combining deep business insight with technical expertise. Her holistic thinking and attention to detail helped ensure optimal solutions for both the organization and customers.
- Denise Clark, Sr. Director, Liberty Mutual
- Denise is leading Liberty Mutual's first Guidewire Cloud implementation, championing business process changes and pushing back on unnecessary customizations. She drives the implementation of smaller MVP functionalities for quicker delivery of business value.
- Erin Price, Director Business Operations, The Hanover Insurance Group
- Erin played a pivotal role in Guidewire product selection, leveraging deep understanding of business operations. Her expertise was crucial in implementing E&S specialty lines and determining pricing workflows.
- Genevieve Maraj, Technical Product Owner, Franklin Mutual Insurance
- Genevieve led multiple phases of Legacy Migration including HO, CD, WC, and BOP, plus cloud migration. She excels at gathering business requirements and maintaining system quality through defect prioritization.
- Ishwarya Krishnamurthi, Senior Manager IT Product Management, Westfield Specialty
- Ishwarya facilitated coordination between teams to deliver an AI-enabled FNOL solution integrated with Guidewire. She managed a complex mix of solutions including defect resolution and new product offerings.
- Jaime Bowe, Sr. Property Product Analyst, Federated Mutual Insurance Company
- Jaime specialized in commercial property, implementing previously unused earthquake forms in a Standards Based Template. She enhanced property risk data service calls to improve risk assessment.
- James Langille, Actuarial Supervisor, Heritage Insurance
- James led validation of rating and premium processes during Guidewire InsuranceSuite rollout for personal lines. He managed the complex transition between legacy and new rating structures while maintaining data quality.
- Jason Hanna, Sr Consultant, Nationwide Mutual Insurance
- Jason served as BAO/Product Consultant for multiple InsuranceNow implementations, bridging business and technical team gaps. He supported various implementations including tax configuration and premium override functionality.
- Jason Kok, Lead Architect, American Family Insurance
- Jason pioneered conversion of existing American Family lines of business to APD lines and led development of new APD lines on Enterprise Cloud. He successfully developed POC implementation of CDA working with a custom data ingestion framework.
- Jennifer Martin, Policy Product Owner, Columbia Insurance
- Jennifer led the industry's first lift-and-shift implementation for commercial lines transformation. She excelled at strategic decision-making while balancing technical and business priorities during product development.
- Jessica Hurt, Project Owner, Farm Bureau Insurance Company of Idaho
- Jessica works as Product Manager developing new products for Guidewire implementation. She successfully developed a new commercial package product and is currently working on two new BOP products.
- Josh Bertsch, Manager - Underwriting Data & Quality Services, Brotherhood Mutual Insurance Company
- Josh took over as Product Owner mid-project for the CMP product line transition to PolicyCenter. He is currently leading commercial auto PolicyCenter implementation with significant impact.
- Julian Reiche, Senior Project Manager, VHV
- Julian was the key liaison between Guidewire and the consulting partners team. He led communication for German Country Layer integration, progressing from Product Owner to Senior Project Manager.
- Justina L. Chestnutt, Delivery Lead / Release Train Engineer - Middle Markets, AXA XL
- Justina orchestrated AXA XL’s successful PolicyCenter launch, managing access for more than 100 vendor resources. She established release governance and quality gates for continuous improvement.
- Kait Konzerowsky, Operations Lead, AXA XL
- Kait drove adoption of PolicyCenter across middle market business. She personally trained all end users and shaped platform design through expert business input.
- Kimberly Shull, Technical Architect, Horace Mann
- Kimberly contributed to every Guidewire project from initial implementations through the Guidewire Cloud migration. Led development of migration bridge and mentored dozens of Guidewire developers.
- Krisztina Napolitano, Customer Accounting Manager, MEMIC
- Krisztina led the BillingCenter implementation for MEMIC's Guidewire Cloud MVP. She implemented a flexible tier-based commission model for its largest market.
- Kurt Markus, Director of Application Innovation, Mountain West Farm Bureau
- Kurt achieved the speed record for Guidewire InsuranceSuite implementation, completing installation in 275 days. He led a data migration effort completing all policies in 1,004 days.
- Mark Novak, Senior Underwriter, MOTER Technologies, Inc.
- Mark played a key role in MVP/Phase 1 migration of the Commercial Auto product on PolicyCenter and BillingCenter. He helped ensure a smooth launch and continues to assist with bug fixes and system improvements.
- Meg Palchak, Loss Sensitive Program Experience Manager, Amerisure
- Meg led a complex Loss Sensitive transformation, making Amerisure the first carrier to build and launch Loss Sensitive on Guidewire Cloud. She helped reduce manual policy touchpoints from 12 to 3 and billing cycle time from 120 to 3 days.
- Meredith Mathis, Business Analyst Supervisor, Texas Farm Bureau (TFB)
- Meredith led UAT strategy and execution for Guidewire implementation. She resolved critical data administration issues and led strategic API integration efforts.
- Mike Haworth, Associate Product Owner - Premium Billing, AF Group
- Mike led critical billing restoration efforts during a cyber-attack, successfully processing $177 million in premium billing and 42,000 invoices. He enhanced queue visibility between PolicyCenter, ClaimCenter, and BillingCenter.
- Monica Salmons, Product Manager - Workers' Compensation, EMC Insurance
- Monica led EMC’s workers’ comp implementation of PolicyCenter across 41 states within 12 months. She enhanced underwriting and policy service functions using out-of-the-box capabilities.
- Nausheen Rabbani, Director, Product Management (Technical), Allstate Canada Group
- Nausheen scaled ClaimCenter across multiple lines, introducing end-to-end claims automation. She improved deployment cycles by 40% and platform availability by 30%.
- Nicolas de Hennin, Solution Architect, Vaudoise
- Nicolas led Vaudoise’s successful ClaimCenter deployment across Switzerland. Currently working on PolicyCenter implementation, leveraging product expertise to avoid costly custom developments.
- Nikeisha McKain, Senior Business Systems Analyst, Ascot Group
- Nikeisha championed ClaimCenter rollout success through comprehensive training programs and detailed documentation of business requirements, driving user adoption across the organization. Her expertise as a ClaimCenter specialist has been fundamental to the platform's successful implementation.
- Nitin Jain, Vice President, Donegal Insurance
- Nitin spearheaded a comprehensive policy and underwriting transformation, successfully implementing new products across Commercial and Personal Lines. His leadership was crucial in managing the complex migration of a $1.2B legacy book of business to PolicyCenter.
- Praveen Kumar M, Tech Lead, OP Financial Group
- Praveen pioneered OP Life's groundbreaking achievement as the first life insurance company to launch Guidewire SaaS in Europe. His technical expertise was instrumental in implementing the first EMEA quoting tool using Jutro Digital Platform.
- Rajkumar Govindaswamy Subbian, AVP Software Development, Golden Bear Insurance Company
- Raj led an innovative Guidewire Cloud transformation program, revolutionizing legacy data migration processes. His strategic vision transformed 39 legacy policy types into eight streamlined products, significantly enhancing operational efficiency.
- Ramakrishna Kolli, Solutions Architect, Zurich North America
- Ramki orchestrated the successful upgrade of 85+ integrations to cloud-compliant design patterns. His meticulous attention to detail resolved more than 5,000 cloud assurance findings, ensuring system integrity and reliability.
- Rao Tadepalli, Former CIO, Slide Insurance
- Rao drove transformative change through the ClaimCenter cloud implementation, significantly improving claims processing efficiency. His strategic leadership aligned technology investments with tangible business outcomes, revolutionizing claims handling processes.
- Rebecca Bryant, Product Owner, West Bend
- Rebecca leveraged her deep workers’ compensation expertise to optimize claims systems integration. Her user-centric approach ensured seamless functionality while maintaining focus on examiner experience and regulatory compliance.
- Sara Burke Parnin, Product Operations & Enablement AVP, American Modern
- Sara led the groundbreaking first Guidewire Cloud migration within Munich Re, establishing strategic precedents for future rollouts. Her leadership ensured business priorities remained central throughout the personal lines Guidewire Cloud upgrade.
- Shana Romeo, VP Insurance Finance Operations, Everest
- Shana orchestrated a transformative Global Billing program implementation, driving sustainable growth and enhanced customer experience. Her leadership bridged crucial gaps between Finance and Technology, optimizing operational efficiency.
- Sree Ponnala, Senior Scrum Master, AXA XL
- Sree masterfully coordinated multi-vendor taskforce meetings and critical war room sessions, ensuring timely delivery of US Bureau content updates. Her leadership was instrumental in maintaining regulatory compliance across 50 states.
- Stephen Langan, Technical Product Manager, Velocity Risk Underwriters LLC
- Stephen enhanced operational efficiency through strategic InsuranceNow implementation. His expertise enabled successful integration of complex features while maintaining system stability and user satisfaction.
- Venkata Satyanarayana Konjeti, AVP, Zurich North America
- Venkata revolutionized system performance through innovative technical solutions, achieving 48% improvement in rating calculations. His leadership in Configuration and Performance Management delivered substantial operational efficiencies.
We look forward to recognizing each of these All-Stars over the next several months. Follow Guidewire on LinkedIn to help us celebrate them!