The Intelligent Assistant for P&C Insurance
Most AI can talk about insurance. ProNavigator is built into the workflow, informed by deep P&C knowledge, and designed to deliver real-time answers, suggestions, and actions where insurance work gets done.
Expertise at Scale
Scale your expertise without scaling your headcount by embedding context-aware intelligence and guided actions directly into the workflow.Confident Decisions
Reduce decision variance and ensure consistent, high-quality outcomes with contextually-based, role-specific AI insights grounded in secure, governed, P&C data.Rapid Value Realization
Go live faster with production-ready AI embedded in core systems, accelerating ROI while avoiding technical debt, disconnected tools, and ongoing re-platforming.
Bridge the AI Gap From Assessment
to Adoption to Long-Term Agility
Go live quickly with an insurance-grade intelligent assistant that is governed, permission-aware, and auditable. By strictly enforcing role-based access controls and grounding every answer with paragraph-level citations, your team receives transparent intelligence they can easily validate and trust.
Make Every Employee Your Best Employee
Your people bring the expertise, the judgment, and the relationships that drive your business. ProNavigator supports them by natively embedding instant, context-aware expertise directly into their flow of work. By surfacing the right knowledge at the exact right moment, you empower every user to make defensible decisions and ensure every outcome reflects the quality of your very best employee.
At Guidewire, we believe the most powerful insurance organizations are ones where people and AI work in concert. Your people bring judgment, experience, and accountability. ProNavigator brings the insurance-grade depth, speed, and consistency needed to produce defensible decisions at scale.
- Every AI-generated insight maintains human-in-the-loop oversight
- AI operates natively and enforces your existing role-based access controls
- Every interaction is backed by paragraph-level citations, ensuring a clear, defensible audit trail
ProNavigator accelerates your business and empowers your people by embedding transparent, accountable, and insurance-grade AI directly into your core workflows.
The Business Impact Examples: How AI Assists
Claims
Handler
Your claims teams handle complexity every day. Coverage questions, liability assessments, and time pressure that never lets up. Guidewire ProNavigator puts the right answer in front of them before they even have to search for it.
- Instant access to policy terms and coverage details within the open claim
- AI-assisted damage assessment and reserve recommendations
- Faster resolution of complex multi-party claims
- Reduced time spent on documentation and case notes
- Consistent decisions grounded in the full claims history, even as details change
Customer Service Representative
Your customer service reps are under pressure everyday with complex policy inquiries and high call volumes. Guidewire ProNavigator puts the right answer in front of them before they even have to search for it.
- Instant access to jurisdictional regulations, rating guidelines, and policy details directly within the workflow
- Policy summarization to quickly synthesize complex account histories
- Faster resolution of routine customer inquiries and significant reductions in average call handling times
- Reduced time spent hunting through fragmented PDFs
- Consistent answers and tailored policy recommendations grounded in your policy data
SEE WHAT OUR CUSTOMERS SAY
Red River Mutual
“ProNavigator gives our brokers the ability to access all of our internal knowledge-base. It tees up the information and puts it in the hands of our brokers in real time, near time to empower their decisions.”
Amanda Evenson
Vice President of Data & Analytics
Insurance Intelligence on
the World's Most Trusted P&C Platform
99.9%
Uptime SLA
$1T+
Transactions Processed
500+
