Smart Approach Blog

Welcome to Guidewire’s blog for property/casualty insurance. Here we'll share our experiences and lessons learned from more than 300 implementation projects. We'll also offer our point of view on industry trends and advice to help you adapt and succeed on your journey of continuous improvement.

Feb
02
2017

Property and Casualty (P&C) insurance companies today understand that in order to take advantage of opportunities in a fast-changing market, they must ensure their core systems are agile enough to enable such gymnastics. But the financial aspect of a new, modern system can be daunting: Plugging hardware and software line items into an IT budget might bring the scary reality of costs into sharp focus.

Jan
26
2017

As global insurance companies move to common IT platforms and applications, they have come to the realization that a “Company Layer” to handle enterprise-level capabilities such as common data for reporting is essential for global operations.

Jan
19
2017
Jan
16
2017

Data drives the digital age! Insurance carriers are realizing the benefits of the Big Data movement. Data provides a 360-degree view of the customer, feeds reporting and predictive analytics, and drives real-time business decisions. So why isn’t it also driving the strategy for implementing claims applications?

Dec
13
2016

We’re pleased to announce that the Guidewire Community is now available to all customers and partners. The new online platform replaces the Guidewire Resource Portal and streamlines the customer experience, offering a seamless digital interface for:

Dec
09
2016

Many of Guidewire’s customers choose to take advantage of On Demand Consulting, our offering that provides remote support and guidance post-implementation, without the added costs inherent withon-site support. These customers depend on On Demand Consulting because our experts bring deep, broad-based knowledge of all Guidewire products and integrations.

Dec
06
2016

Performing a successful Guidewire upgrade is much like a successful fighter mission, each takes careful planning and execution. There are similarities in the processes and mindset required to complete. It all starts with a preflight checklist. Let’s take a look.

Preflight Checklist

Nov
30
2016

I recently enjoyed congregating with insurers, regulators, venture capitalists, and software vendors of all sizes to tease out how big data, analytics, and artificial intelligence are causing irreversible climate change in the insurance ecosystem. The topics at Insurance Disrupted included:

Oct
21
2016

One of my favorite rock bands is Daft Punk.  They are the Grammy award-winning duo famous for songs like “Get Lucky” and “Robot Rock”.  I don’t just admire them for their incredible music, but because they are innovators.

Oct
20
2016

Earlier this month, users of Guidewire Underwriting Management (formerly FirstBest UMS) gathered in historic Newport, RI for three days of underwriting technology discussion, idea sharing, and an official welcome to the Guidewire family.

Oct
10
2016

As highlighted in a recent report by the World Economic Forum, insurance appears to be the sector potentially most impacted by the Internet of Things trend. Its value chain could be profoundly impacted by these technologies, so it’s time for a strategic reflection at an industry level.

Sep
29
2016

So, you’ve taken the leap – you’re modernizing the core systems of your insurance business, laying down the architecture and infrastructure to propel your business into the digital age. It’s a large-scale transformation project that will most likely take months of resources to complete.

Sep
28
2016

Recently I accessed my Amazon.com app to purchase garbage bags and was surprised and slightly amused, to see my product recommendations which included a meat thermometer, race car set and drone. Understanding that my husband also uses our Amazon app explains the product recommendations.

Sep
21
2016

That statement sums up what millennial small business owners know about insurance; in essence, not much. In a focus group we conducted to better understand the needs of this unique cohort, we heard this statement, as well as the amusing consensus of the group that older people must know more about insurance.   

Sep
14
2016

Recently I conducted a focus group of Millennial policyholders to understand their unique perspective on buying insurance. A clear message that resonated from the group was they don’t want to purchase insurance the way their parents do. Insurers understand this and are overhauling how they target, sell to, and service this unique cohort.

Jul
28
2016

Though I am but a humble consultant for a software vendor, I share something in common with many of you for-reals insurance professionals: I have been deepening my understanding of the P/C (Property/Casualty) insurance industry with courses from The Institutes.

Jul
18
2016

Every insurer wants (needs?) a robust, mobile-friendly, online presence. After Steve Jobs introduced the first iPhone in 2007, insurers worldwide realized that mailing documents, personal lines agents and enlarging call centres would soon become as legacy as their decades old core systems. The new generation of customer base expects (demands?) to store and organize their “life” on an abstract cloud. They also expect new, light-structured apps to support them.

Jun
28
2016

The project kick-off meetings are in diary. Your systems integrator and Guidewire consultants are booked. You have seconded internal team members for your new implementation. The scene is set for your Guidewire implementation.

May
17
2016

There has been some recent news coverage suggesting that insurers should start to consider their core operational systems as ‘commodities’ and that their innovations will come from other areas of technology.

Apr
28
2016

To improve outcomes of core and data transformation initiatives, P/C insurers can benefit from investing in an insurance data solution from the core systems provider to serve as an intermediary between the core operational systems and the data warehouse, business intelligence, and advanced analytical systems.

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