Smart Approach Blog

Welcome to Guidewire’s blog for P&C insurance. Here we'll share our experiences and lessons learned from more than 300 implementation projects. We'll also offer our point of view on industry trends and advice to help you adapt and succeed on your journey of continuous improvement.

This weekend I was joined by Guidewire colleagues who generously donated their free time to help me kick off, mentor, and judge our annual hackathon organized by a woman student: DV Hacks II. Hackathons are a fun way of linking code to viable and real-life outcomes, and they also give students a chance to compete for prizes and recognition. ... Read More >
More than 100 insurers, insurance technology providers, partners, members of the media, analysts, and other experts met at the 2019 Strategy Meets Action (SMA) Summit on December 4 to discuss 2019’s hits and misses and what’s coming next. It was, as always, a full and enlightening day. Two clear themes emerged early this time around and stuck with me throughout the day:... Read More >
As we begin the new year, many of us are establishing new habits and tackling areas of our lives where we’d like to improve—also known as New Year’s resolutions. While research shows that only 8% of people who make resolutions will succeed, more than 40% of us make them each year, proving that we optimistically believe in the potential for improvement.... Read More >
One of the main drivers of change in the insurance industry is the fact that more than 80% of people in the developed world have internet access and 2.5 billion have smartphones (GSMA DataPew Research) and these numbers continue ... Read More >
In September 2019, the world’s oldest insurance marketplace made yet another announcement about how it would transform itself for the future. The announcement of the Lloyd’s Blueprint One had been well signalled when Lloyd’s announced the Future of Lloyd’s Prospectus back in May. This was followed by a consultation exercise that wrapped up in July.... Read More >
Insurers offer consumers different options for obtaining an estimate on their damaged property. In the past, options have included drive-in and body shop inspections for vehicles and field appraisals for non-drivable vehicles and property. A trend that is gaining traction in our industry is visual-based estimating. This blog miniseries will focus on different solution provider approaches to empowering field adjusters and consumers with smart devices to estimate damaged property.... Read More >
In the world of improvisational comedy, one of the unbreakable rules is to accept what your partner or fellow actors say and then add something to it. This is referred to as “Yes, and…” thinking. The idea is that you’re building a story together, rather than pivoting in a number of directions. How in the world do improv comedy techniques relate to innovation in property and casualty core systems? Hear me out.... Read More >
Digital transformation is a phrase used frequently in the insurance industry, and for good reason – keeping up with an increasingly digital and mobile world is critical for continuing to meet buyers’ needs. This transformation, like any major change, is rarely easy, and it can be particularly difficult for commercial lines insurers to know where to start.... Read More >
The adoption of cyber insurance is on the rise. According to a recent Marsh & McLennan survey, 47% of organizations indicated that they have cyber insurance, up from 34% in 2017*. In addition, 89% of them were confident that their policies would cover losses caused by a cyber event. But, although cyber insurance has gained significant momentum, investment in traditional cyber prevention technology has far outpaced cyber insurance spending.... Read More >
More than most industries, Property & Casualty insurers use data and analytics to make smarter, faster decisions. Insurers are making significant investments in advanced analytics platforms, but what differentiates insurers who are realizing significant value from their investment compared to those who are struggling?... Read More >

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