Satyen Paneri

As Principal, Product/Solution Marketing, for Guidewire’s Data and Analytics portfolio, Satyen helps drive Guidewire’s global data business with content creation, positioning, messaging, and sales enablement. He is also responsible for capturing customer and market insight to drive product innovation and support marketing with demand generation campaigns, public relations, and analyst relations.

In the two previous posts in this series, I discussed the struggles that ABC Insurance’s customer service representatives had interacting with customers and agents.... Read More >
In Part 1 of this series, I described a situation where customer service representatives (CSR) at ABC Insurance, a mid-sized Tier 2 insurer, didn’t have the technology available to make timely decisions to help their customers. Now, a week later, they and the other CSRs are very happy to see that their core system has been upgraded.... Read More >
ABC Insurance is a mid-sized Tier 2 insurer in the Midwest. Its primary offerings are auto and homeowners insurance. The company prides itself on its superior customer service and encourages all of its CSRs to work as efficiently as possible to assist customers. Let’s meet Daniel and Shauna, who are ABC Insurance CSRs. Daniel is a claims CSR, and Shauna is a CSR who services accounts to address billing questions and assist both agents and underwriters.... Read More >
Big Jim owns a towing service, and his lot can store up to 100 vehicles. Every time there is a road accident in town, Jim gets a call to tow the vehicle. The vehicle then remains in his lot until he gets direction to transfer it to either a repair shop or a salvage yard.... Read More >
In Part One of this blog post series, I discussed some data migration approaches for Guidewire ClaimCenter®.... Read More >
In a recent webinar (Reporting and Data Considerations during Guidewire Core Systems Upgrade), we asked our attendees which core legacy system(s) – Claims, Policy, Billing, or None – they hav... Read More >
In Part One of this blog, I discussed some data migration approaches for Guidewire ClaimCenter®.... Read More >
I recently participated on a webinar panel hosted by Insurance Networking News. The webinar was about a new Strategy Meets Action (SMA) white paper, “Core Systems, Analytics, and the Data Explosion – Empowering Modern Core Systems with Data and Analytics”.... Read More >
To improve outcomes of core and data transformation initiatives, P/C insurers can benefit from investing in an insurance data solution from the core systems provider to serve as an intermediary between the core operational systems and the data warehouse, business intelligence, and advanced analytical systems.... Read More >
Data is the lifeblood of the property/casualty (P/C) insurance industry. Data is not only used to support core operations across policy, billing, and claims, but also to monitor the business and fulfill statutory and regulatory requirements.... Read More >

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